Master Data Specialist I - Data Entry

Company Description

About Veolia North America

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.

Job Description

Position Purpose:

This position is responsible for ensuring the proper processing of Supplier and Customer related documents in a timely and satisfactory manner. They exhibit a commitment to excellence, initiative, adaptability, and teamwork.

In this role, you will:

• Answer incoming and make outgoing phone calls.
• Use multiple systems to create and maintain company vendors, customers and locations following company and regulatory guidelines.
• Use your strong data entry skills (45+ WPM) to insure accuracy in a fast-paced environment.
• Accurately maintain support ticket progress with proper documentation of each step and interaction.

Primary Duties/Responsibilities:

• Responsible for contributing to the overall security and confidentiality of financial data and financial processes.
• Follows proper protocol to report suspected evidence of fraud.
• Adds and/or updates Supplier, Customer and Material Master information in accordance with company and regulatory guidelines.
• Commitment to excellence and quality.
• Answers incoming phone calls and emails (tickets) from internal and external customers.
• Monitors workflow and ticketing system queues throughout the day.
• Promotes a fun and team orientated work environment, supporting the Veolia culture.
• Encouraged to promote continuous process improvements.
• Develops and maintains relationships with field operations and Veolia suppliers.
• Provides excellent customer service to internal and external customers and ensure interaction provides a high quality of service and professionalism.
• Other duties as assigned.

Work Environment:

• This is a hybrid position with 3 days in office located in our Downtown Milwaukee office
• Pay rate for this position is $19.50 /hour

Qualifications

Education/Experience/Background:

• High School Diploma or General Education Degree.
• Related experience in a similar high-volume, corporate environments.
• Certification: Accounts Payable Specialist Certification (or related accreditation) preferred, but not required.

Knowledge/Skills/Abilities:

• Professional phone etiquette and strong customer service focus.
• Strong, accurate data entry skills (alpha/numeric).
• Detail oriented with a high attention to quality.
• Basic understanding of Accounts Payable processes.
• Working knowledge of Accounts Payable Systems preferred, but not required.
• Excellent written and verbal communications skills.
• Strong telephone skills / etiquette.
• Good decision making skills.
• Ensures confidentiality of sensitive information.
• Well organized and able to manage multiple tasks.
• Must be reliable (attendance and job duties).
• Able to work independently as well as in a team environment.
• Positive attitude, flexible.
• Ability to deal effectively with all levels of employees on highly confidential information.
• Ability to perform in a fast pace environment.

Physical Requirements:

• Must be able to sit for long periods of time.
• Repetitive action for typing.

Additional Information

Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.